Tracking order
Thank you for shopping with ArohaKiri! We are committed to keeping you informed about the status of your order every step of the way. Once your order is processed and shipped, you can easily track its journey to your doorstep.
How to Track Your Order
Your order tracking process is simple and straightforward:
- Order Confirmation: Shortly after you place your order, you will receive an order confirmation email at the email address you provided. This email contains your unique Order Number.
- Shipping Confirmation: Once your items are packed and handed over to our logistics partner, we will send you a shipping confirmation email. This crucial email will contain your tracking number and the carrier's name.
- Track Your Package: Use the provided tracking number to monitor your package's real-time location and estimated delivery date.
Please allow up to 24-48 hours for the tracking information to become active and visible in the carrier's system after you receive the shipping confirmation.
Using a Universal Tracking Service
For your convenience, you can use universal package tracking platforms that work with most major carriers worldwide. We recommend the following reliable service:
17Track
17Track is a comprehensive and user-friendly global package tracking platform. It supports over 1,000 carriers, including most of our shipping partners.
How to use it:
- Visit the 17Track website.
- Paste or type your tracking number into the main search box.
- Click "Track" or press Enter. The site will automatically detect the carrier and display the detailed tracking history and current status of your parcel.
Need Further Assistance?
If you have received your tracking number but the status hasn't updated for several days, or if you have any other questions regarding your order's shipment, please do not hesitate to contact our dedicated support team. We are here to help!
Email us at: [email protected]. Please include your Order Number and Tracking Number (if available) in your inquiry for the fastest service.
Note: Delivery times are estimates provided by the carrier and may be subject to delays due to customs processing, weather conditions, or other unforeseen circumstances. ArohaKiri is not liable for delays once the package is in the custody of the shipping carrier.
